ICT Management Service

About

The Information and Communications Technology Management Service (ICTMS) is the primary arm of the department responsible for the provision of ICT services and solutions to the DSWD enterprise users. It serves as the service management for the Department-wide ICT systems and infrastructure through a mainstreamed approach and works with other government agencies, non-government organizations and other stakeholders at various levels.

History

The ICTMS evolved from the Computer-Based Management Information System (CBMIS) Unit which was formed under the Department’s Planning and Monitoring Service (PMS), now the Policy Development and Planning Bureau (PDPB), in 1994. Nine years later in 2003, the Management Information Systems Service (MISS) was created under the Department’s Policy and Plans Group (PPG). Nine (9) years later in 2012, the MISS was renamed Information and Communications Technology Management Service (ICTMS) and placed under the Office of the Secretary (OSEC). In 2015, while again under the PPG, a proposal to merge the National Household Targeting Office (NHTO) with the ICTMS was formulated in an attempt to establish an Information Management Bureau (IMB). The merger of the two (2) organizations failed to materialize. Finally, in 2018, ICTMS reverted to the Office of the Secretary, and has since maintained such placement in the DSWD organizational structure.


With the issuance of Administrative Order No. 01, Series of 2019 entitled Management Reorganization of the DSWD Central Office, the ICTMS has been reconfigured to its current roles and functions.

Specific Functions

Key Result Areas

ICTMS Organizational Structure and Divisions