ICT Management Service
The Information and Communications Technology Management Service (ICTMS) is the primary arm of the department responsible for the provision of ICT services and solutions to the DSWD enterprise users. It serves as the service management for the Department-wide ICT systems and infrastructure through a mainstreamed approach and works with other government agencies, non-government organizations and other stakeholders at various levels.
With the issuance of Administrative Order No. 01, Series of 2019 entitled Management Reorganization of the DSWD Central Office, the ICTMS has been reconfigured to its current roles and functions.
Responsible for end-to-end business solution design, development and implementation, and for the development and facilitation of information systems, including Systems Analysis, Design and Development/ Enhancement, and IT Project Management.
Perform methodical data processing, integration, system integration, or enterprise application integration, organized as shared service of the DSWD and an inherent entity within the ICTMS.
Provide Infrastructure Management, the ICT core service that lays the foundation of information management services, and manages and secures the network, computing, and datacenter infrastructure and the ancillary services that supports its operation.
Responsible for managing the enterprise-wide network connectivity, providing computing support and maintaining applications in the production environment.
Direct the development, installation and maintenance of information systems, security controls, confidentiality, integrity and availability of information, and monitors compliance with ISMS certifiable to ISO 27001.
Key Result Areas
ICT Business Solutions and Services Development
Network and Technical Support
ICT Security Management