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What is ICTMS?
What is ICTMS?
The Information and Communications Technology Management Service (ICTMS) [formerly the Management Information Systems Service (MISS)] is the Department’s primary provider of information management, communication services and technology solutions, thereby, supporting the Department’s social welfare and development strategies. It is responsible in determining and recommending necessary, cost effective infrastructures and systems that enhance the Department’s competency for ICT governance.
What are the services of ICTMS?
What are the services of ICTMS?
Formulation of Business Process
Information Systems Development
Database Management
Master Data Management
Creation of Dashboard for Data Visualization and GIS Support
Provision of Email and Active Directory Account
Back-end Infrastructure Management
Application and Website Hosting
Data centers, Main and Intermediate Distribution frames management
Network Management
Communications Management
Conception and Evaluation of ICT Technical Specifications
ICT Equipment Troubleshooting
How can the OBSUs inquire for ICT projects?
How can the OBSUs inquire for ICT projects?
The Offices, Bureaus, Services and Units (OBSUs) or the project team should prepare the Terms of References, Activity Proposal, or the Technical Assistance (TA) Specification Report, whichever is appropriate to the project. These documents will undergo proper review and approval process of ICTMS.
What is the ISSP and WFP?
What is the ISSP and WFP?
The ISSP is the Information Systems Strategic Plan prescribed by the Department of Information and Communications Technology (DICT) while the WFP is the Work and Financial Plan consists of budgetary and planning documents. Projects and activities of ICT related resources or programs of DSWD should be in the ISSP and should also be aligned with ICTMS WFP.
What are the communication platforms of DSWD?
What are the communication platforms of DSWD?
Communication services in DSWD made free of charges between the Central Office and the Field Offices of DSWD:
Email
VOIP
Videoconferencing
Web Conference
Livestream
Where can I find available data/information about DSWD Programs and Services through the internet?
Where can I find available data/information about DSWD Programs and Services through the internet?
Communication services in DSWD made free of charges between the Central Office and the Field Offices of DSWD:
Email
VOIP
Videoconferencing
Web Conference
Livestream
If I am from DSWD, how can I request for ICT solutions?
If I am from DSWD, how can I request for ICT solutions?
If you desire to institute ICT services or encountered issues on ICT products, you may create a ticket concerning your Technical Assistance request via the ICT ServiceDesk at https://ictsupport.dswd.gov.ph
How can I reach ICTMS for other questions and concerns related to the Service?
How can I reach ICTMS for other questions and concerns related to the Service?
For other concerns, you may contact ICTMS via email through ictms@dswd.gov.ph
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